Free shipping for over $100 orders. Physical product orders under $100 will incur a shipping fee of $15-$30 depending on weight and size.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.
Are the phones/game consoles framed real?
Yes, we source used phones/game consoles and tear down and redesign them, a process that includes disassembling, cleaning, sterilization, redesigning, framing and more, eventually resulting in a framed artwork. Remarks: We use dummy battery case models to avoid likely risks that include the escape of hazardous gases & poison chemicals due to bursts, etc.
Do you ship internationally?
Yes, we ship to over 100 countries worldwide through fast and reliable delivery partners from our international suppliers, so packages usually arrive at your doorstep between 4-20 business days after you place your order.
How long does it typically take to receive my XreArt frame?
XreArt offers Standard Shipping to over 100 countries in the world. This method of shipping typically takes 4-20 business days to arrive. We also offer expedited shipping option for some countries/regions, and it will take around 4-10 business days.
What payment methods does XreArt accept?
We accept all major credit cards (Visa, Mastercard, American Express, JCB, and Discover), as well as Apple Pay, PayPal.
Do you have custom frame kits to frame my own phone?
Yes, we offer Custom Frame Kits for your phones. More models will come soon. You can subscribe to our newsletter for more details in the future.
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The quality of the image is good! The case has lasted me a few days and counting. And I got compliments and asked me where to purchase.